Archive for July 4, 2011

by Devin Coldewey on July 1, 2011

OS X Lion (pictured at right), which was announced back in October, is in “Gold Master” status and is “shipping” to developers. A curious set of terms for an OS that strives so mightily to cut ties with the old disc-based model for software distribution.

9 to 5 Mac also hears that it will be available for you and me come July 14th — coincidentally, the time we expect to see new MacBook Airs come out, which were supposedly delayed to allow time for… you guessed it, Sherlock, Lion. It all makes sense! But how deep does the rabbit hole go?!

4 July 2011

Melbourne Australia

In reply to by @davegreiner

This is all interesting but with RIM and Symbian having a combination of 46% of the market (Gartner, 2010 Q4 and Canaylis, Q4 2010), Microsoft with 80% of desktop and Apple with 17.5%, I see nothing here that makes any sense in these numbers. Are you basing your understanding of the mobile market based on your newsletter viewers? Australia only, or what, you stats pages do not seem clear on this. 

If your point is that Apple iOS is driving email views, ok.

If I was putting on my global product manager hat, it would seem to be you need to attract more Android and Windows Customers, as you are doing the right thing to attract iOS customers. 
Well done.

Below Via Gartner April 2011 & Mac Daily News

Worldwide smartphone sales will reach 468 million units in 2011, a 57.7 percent increase from 2010, according to Gartner Inc. By the end of 2011, Android will move to become the most popular operating system (OS) worldwide and will build on its strength to account for 49 percent of the smartphone market by 2012 (see Table 1).

Sales of open OS devices will account for 26 percent of all mobile handset device sales in 2011, and are expected to surpass the 1 billion mark by 2015, when they will account for 47 percent of the total mobile device market. (An open OS makes a software developer kit (SDK) available to developers, who can use native application programming interfaces (APIs) to write applications. The OS can be supported by a sole vendor or multiple vendors. It can be, but does not have to be, open source. Examples are BlackBerry OS, iOS, Symbian, Android, Windows Phone, Linux, Limo Foundation, WebOS and bada.)

“By 2015, 67 percent of all open OS devices will have an average selling price of $300 or below, proving that smartphones have been finally truly democratized,” said Roberta Cozza, principal analyst at Gartner, in the press release.

“As vendors delivering Android-based devices continue to fight for market share, price will decrease to further benefit consumers”, Ms. Cozza said. “Android’s position at the high end of the market will remain strong, but its greatest volume opportunity in the longer term will be in the mid- to low-cost smartphones, above all in emerging markets.”

Table 1
Worldwide Mobile Communications Device Open OS Sales to End Users by OS (Thousands of Units)


Source: Gartner (April 2011)

Gartner predicts that Apple’s iOS will remain the second biggest platform worldwide through 2014 despite its share deceasing slightly after 2011. This reflects Gartner’s underlying assumption that Apple will be interested in maintaining margins rather than pursuing market share by changing its pricing strategy. This will continue to limit adoption in emerging regions. iOS share will peak in 2011, with volume growth well above the market average. This is driven by increased channel reach in key mature markets like the U.S. and Western Europe.

Research In Motion’s share over the forecast period will decline, reflecting the stronger competitive environment in the consumer market, as well as increased competition in the business sector. Gartner has factored in RIM’s migration from BlackBerry OS to QNX which is expected in 2012. Analysts said this transition makes sense because RIM can create a consistent experience going from smartphones to tablets with a single developer community and — given that QNX as a platform brings more advanced features than the classic BlackBerry OS — it can enable more competitive smartphone products.

Gartner predicts that Nokia will push Windows Phone well into the mid-tier of its portfolio by the end of 2012, driving the platform to be the third largest in the worldwide ranking by 2013. Gartner has revised its forecast of Windows Phone’s market share upward, solely by virtue of Microsoft’s alliance with Nokia. Although this is an honorable performance it is considerably less than what Symbian had achieve in the past underlying the upward battle that Nokia has to face.

Gartner analysts said new device types will widen ecosystems. “The growth in sales of media tablets expected in 2011 and future years will widen the ecosystems that open OS communications devices have created. This will, by and large, function more as a driver than an inhibitor for sales of open OS devices,” said Carolina Milanesi, research vice president at Gartner.

“Consumers who already own an open OS communications device will be drawn to media tablets and more often than not, to media tablets that share the same OS as their smartphone,” Ms. Milanesi said. “This allows consumers to be able to share the same experience across devices as well asapps, settings or game scores. At the same time, tablet users who don’t own a smartphone could be prompted to adopt one to be able to share the experience they have on their tablets.”

Gartner’s detailed forecast is available in the report “Forecast: Mobile Communications Devices by Open Operating System, Worldwide, 2008-2015.” The report is available on Gartner’s website

Source: Gartner, Inc.

Is it just me or does Leo Laporte look like Radovan Karadzic

And Rainn Wilson (the office) & Robert Heron (DL.TV)

Were they separated at birth ?



PayPal: Thank you for calling PayPal how may I help you
Customer: Hi, I guess I might have a security issue, I noticed in a receipt from PayPal for a donation I made direct via PayPal and the shipping address in the receipt is not mine. I did not think too much about it as it was an email payment but thinking more about it I can concerned how it happened and that it won’t happen again.
PayPal: I see, was this payment through eBay?

Customer: No, but I checked both my PayPal address and my Ebay address and both are correct but different than the receipt sent via PayPal

PayPal: I will have to have someone look into this but I am not sure how it could have happened at this end?

Customer: Can you at least look at the receipt I am referring to , it was generated by PayPal not me.

PayPal: OK, I see the address is xxxxxxxxx Melbourne Australia

Customer: Yes that is not my address, can you tell me where it came from… ??

PayPal: No but I am sure it is nothing to worry about.

Customer: Ok, thanks for that but if you do not know how it happened, and how it will not happen again, how can you tell me it is nothing to worry about?

PayPal: I will have a tech look at this and someone will come back to you today, is that ok

Customer: Great, I am just afraid to use PayPal til this is resolved as that address is not mine.

PayPal: I understand


PayPal never called the customer back and no records were made on the customer’s account. Luckily they were sent a questionnaire (automatic) as a result of the initial query so a record of the incident could take place that way. On a second call the same dialogue took place with PayPal being dismissive, but an escalation to a supervisor resulted in the incident being investigated further, and is still ongoing. But PayPal was quick to say they have not been hacked though they do not know how the incident took have taken place and they have not seen that happen before.